Jaskaran Sondhi - Product (UX/UI) Designer
An innovative UX Designer with a background in B2B SaaS and Healthcare, complemented by a decade of experience in 3D animation, I specialize in creating user-centric mobile and web applications. Emphasizing a data-driven approach and collaborative approach, my expertise includes strong problem-solving skills and the ability to work cross-functionally in Agile environments. My commitment to creating user-friendly, accessible and inclusive experiences is integral to my design philosophy.
Experience
Ontada
Feb 2023 - Jun 2023
Contract - Remote
User Experience Designer
Co-led the end-to-end design process for admin tools at Ontada, overseeing all stages from initial discovery and user research to conceptualization, prototyping, user testing, and final implementation.
Collaborated closely with a cross-functional team of product design managers, project managers and engineering teams, aligning user needs with business objectives, and leading meetings to shape product strategy and requirements.
Developed an MVP for Ontada's admin tools, integrating user-driven insights for usability testing, which yielded impressive testing results and high user satisfaction with UMUX-Lite ratings of 4/5 and 5/5.
Redesigned admin tools, projected to reduce support call duration by 30%, boosting operational efficiency post-implementation.
DigitalOcean
Mar 2022 - Feb 2023
Full-time - Remote
Product Designer
Focused on creating intuitive and user-friendly experiences, I worked in a collaborative environment while supporting multiple teams at DigitalOcean, including Marketing, Billing, Identity Access Management (IAM), and Growth.
Utilized the Jobs to be Done (JTBD) framework at DigitalOcean to deeply understand customer needs, leading to significant enhancements in product features and user interfaces.
Led a successful redesign of the status banner for desktop and mobile responsive UI design, resulting in a 143% increase in user engagement and 80% higher acceptance rate.
Contributed to the maintenance and growth of design systems at DigitalOcean through systems thinking, playing a key role in enhancing consistency and scalability across digital platforms.
ScriptChain Health
Dec 2021 - Mar 2022
Part-time - Remote
Product Design Intern
Generated leads for user research, conducted desk research, and brainstormed ideas with the CEO to improve the.
Led the creation of graphics and videos for social media boosting the company's online presence by 24%.
Contributed to research with a focus on enhancing the usability and accessibility of digital healthcare products for our Electronic Health Record (EHR) platform.
Skills
UX Design, UX Research, Design Thinking, Usability Testing, User Interviews, User Surveys, Accessibility, Design Systems, Prototyping, Wireframing, Interaction Design, Visual Design, Storyboarding, Typography, Sketching, HTML, CSS, Javascript
Tools
Figma, Miro, Webflow, Framer, Balsamiq, Notion, Jira, Adobe XD, Adobe Creative Suite, Microsoft Office, ChatGPT, LucidChart, Storybook, Confluence
Education
2020 - 2021 | Toronto
Seneca College
2006 - 2010 | New Delhi
Picasso Animation College